IDS delivers innovative and unique Information Technology solutions to help businesses of all sizes leverage technology. Our team of experienced engineers has the knowledge to manage your technology solutions quickly and responsively. From brand new implementations to maintaining an existing infrastructure, IDS stands ready to meet the challenge of keeping systems and networks running smoothly.

Help Desk & Support

We help businesses overcome ordinary IT problems and implement extensive IT projects.

  • Onsite and remote user help
  • Software troubleshooting and support
  • Virus infection removal
  • Hardware repairs and upgrades
  • Desktop and server virtualization
  • Disaster recovery and backup solutions


We firmly believe that a successful IT strategy is rooted in strong security management.

  • Vulnerability assessment
  • Enterprise class content filtering and firewalls
  • Secure virtual private networks (VPNs)
  • Intrusion detection and prevention
  • Monitoring and reporting
  • Video (DVR) surveillance

Managed Services

Have peace of mind while saving on capital investments by outsourcing business applications.

  • Online backup and recovery
  • Email hosting and Hosted Exchange
  • Online virtual servers
  • Preventative maintenance
  • Network monitoring
  • Web hosting and content mangement


We provide guaranteed cabling solutions to keep your networks and users connected.

  • Telephony (PBX, IP) systems
  • Voicemail and paging systems
  • VoIP and SIP trunk applications
  • Structured cabling
  • Data rooms


A successful business heavily relies on a strong and dependable IT infrastructure and network.

  • Network design and implementation
  • Server installations and configuration
  • Wireless and wired networking
  • Hardware and software monitoring
  • Single site/multi-site
  • Virtual local area networks (VLANs)

Website Development

We believe that a website should be an integral tool of any business strategy.

  • Content management systems
  • E-commerce solutions
  • Custom web-based business applications
  • Responsive web design
  • Search engine optimization

about ids

Innova Digital Systems, LLC was founded in 2009 by Carlos Lopez and Robert Butzke. The IDS team is comprised of six individuals that have worked together for several years and have over 50 years of combined IT experience. IDS believes that having a strong team is a key factor for providing quality IT services.

get in touch

  Mailing Address

PO Box 972623

El Paso, TX 79997

  915.317.6034 office

  915.317.6035 fax

  Business Hours

Monday - Friday 8 AM to 5 PM

Saturday & Sunday by appointment